Status: 2026

1. General Information

The protection of your personal data is very important to us.
We therefore process your personal data exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act 2021 (TKG 2021).

This privacy policy informs you about the most important aspects of data processing within the scope of our website.

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2. Controller

MOONS GmbH
Weinholdstraße 33
8010 Graz
Austria

E-mail: post@moons.at

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3. Contacting Us

If you contact us via a form on the website or by e-mail, the personal data you provide will be processed and stored for the purpose of handling your enquiry and in case of follow-up questions.

These data will not be passed on to third parties without your consent.

You may revoke your consent at any time. The revocation does not affect the lawfulness of the processing carried out up to the time of revocation.

Legal basis:
Art. 6(1)(a) GDPR (consent)
Art. 6(1)(b) GDPR (pre-contractual measures)

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4. Data Storage / Online Shop / Contract Processing

For the purpose of facilitating the purchasing process and processing contracts, personal data that you provide during an order process (e.g. name, address, contact details, ordered products) are processed.

Payment data (e.g. credit card details) are not stored by us, but are processed exclusively by certified payment service providers.

In addition, all personal data you provide to us are processed for the purpose of contract performance.

Without these data, a contract cannot be concluded.

Legal basis:
Art. 6(1)(b) GDPR (performance of a contract)

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5. Disclosure of Data / Processors

Depending on the purpose of processing, we may transfer personal data to processors engaged by us. We carefully select our processors and have concluded data processing agreements in accordance with Art. 28 GDPR to ensure confidential and secure data processing.

Data may be transferred in particular to:

• Payment service providers / banks (payment processing)

• Transport and shipping companies (delivery of goods)

• Tax advisors (fulfilment of legal tax obligations)

Any further disclosure will only take place with your consent.

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6. Storage Period

If a purchase process is aborted, the data stored by us will be deleted.

In the event of a concluded contract, personal data will be stored for 7 years in accordance with statutory retention obligations under tax law.

Data such as name, address, purchased products and purchase date will additionally be stored for 10 years due to product liability obligations.

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7. Cookies & Consent Management

Our website uses cookies. These are small text files that are stored on your device.

We use:

• technically necessary cookies, which are required for the operation of the website

• optional cookies (e.g. statistics / analytics), which are only set with your explicit consent

When you visit our website for the first time, you are informed about the use of cookies via a cookie consent tool and can give or refuse your consent.

You may withdraw or change your consent at any time.

Legal basis:
§ 165(3) TKG 2021
Art. 6(1)(a) GDPR (consent)

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8. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics is activated only after you have given your consent via the cookie consent tool.

Cookies are used to analyse how the website is used. Your IP address is anonymised, so that no direct personal reference is possible.

A transfer of data to the United States cannot be excluded. Google processes data on the basis of the EU Standard Contractual Clauses.

Legal basis:
Art. 6(1)(a) GDPR (consent)

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9. Your Rights

You have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure (Art. 17 GDPR)

• Right to restriction of processing (Art. 18 GDPR)

• Right to data portability (Art. 20 GDPR)

• Right to withdraw consent

• Right to object to processing (Art. 21 GDPR)

If you believe that the processing of your data violates data protection law, you may lodge a complaint with us or with the competent data protection authority.